DAF—Multisupport
With the new DAF Multisupport services we can go a step further, offering each customer the best solution!
Traffic assistance services that add value to your business
In the field of freight transport, everything is geared towards maximizing productivity and minimizing costs: achieving the highest possible profit per tonne/kilometre. DAF MultiSupport services together with the new Warranty Plus packages are the foundations of the extensive DAF repair and maintenance program, designed to provide you with services that prevent unpleasant surprises and help you keep your monthly expenses in check, thus giving you complete peace of mind.
It all comes down to supporting the best business proposition with the best product, the best services, and the best organization behind them.
DAF Multisupport customer service
• DAF MultiSupport Warranty Plus – no more worries about any truck; complete service packages for the powertrain and the vehicle.
• DAF MultiSupport Care packages – flexible service, repair and maintenance options; controlling costs and maximizing vehicle availability.
• DAF International Truck Service (ITS) – maximizing uptime; fast and professional roadside assistance 24/7, throughout Europe.
term
DAF MultiSupport Warranty Plus packages, available for 3 years, can be perfectly combined with DAF MultiSupport Care packages, which are valid for up to 8 years. In this configuration, you have service solutions tailored to your needs for almost any application and vehicle use.
DAF Multisupport Care+
Covers complete preventive maintenance, based on a pre-established monthly fee.
With the DAF MultiSupport Care+ package, your service provider gives you much more than just maintenance. With their experience and knowledge, DAF technicians know above all how to detect and report potential problems. By following these instructions, you can prevent costly breakdowns.
With the DAF MultiSupport Care+ package, you can keep your truck in excellent condition.
DAF Multisupport Warranty Plus – Engine Line
The extended warranty package for the powertrain, in exchange for a fixed fee, paid before the vehicle is delivered. The economical DAF MultiSupport Warranty Plus package is available for a maximum period of 3 years, for repairs carried out on the vehicle's powertrain. Everything is managed by DAF.
High-quality repairs, for a defined period.
DAF Multisupport Warranty Plus – Vehicle
Extended warranty package in exchange for a fixed fee, paid before delivery of the vehicle. DAF MultiSupport Warranty Plus, is available for a maximum period of 3 years, for repairs carried out on the entire vehicle. All operations are managed by DAF.
High-quality repairs, for a defined period.
DAF Multisupport Full Care – Complete Care
It covers complete preventive maintenance, necessary repairs on the entire vehicle, including wear and tear, roadside assistance, mandatory inspections and additional optional products. The DAF MultiSupport Full Care package is much more than just maintenance and repairs. It includes solutions for all aspects of service, from changing the oil filter to technical vehicle monitoring and cost control.
It is the most complete package, allowing you to focus your energy on your business.
DAF Dealer Network and DAF International Service (ITS)
The quality of our trucks depends on the quality of the entire DAF organization behind them. We invest heavily in technology and systems, which allows us to offer support services at the highest level. With a nationwide network and highly trained and highly responsible technicians, DAF is able to provide the most efficient, productive and cost-effective services available anywhere:
• A total of 1200 authorized service centers throughout Europe
• Authorized service network with national coverage for Romania
• Highly qualified DAF technicians in every dealership – expert assistance, service and support provided
In the event of a breakdown or other unexpected situation, you can rely on International Truck Service (ITS) as well as the extensive DAF service network throughout Europe: 24 hours a day, 7 days a week, 365 days a year. Our operators offer you all the support services you need, in 10 different languages. Our goal is to get your truck back on the road with minimal delays.
• ITS assistance is not strictly limited to the vehicle. Help is also provided for trailers and superstructures.
• ITS support is not strictly limited to DAF vehicles. Support is also provided for other trucks, if needed.
• ITS assistance guarantees driver peace of mind, organizes payment guarantees, addresses other financial issues such as traffic fines and even helps in cases of driver illness on the route.
With DAF MultiSupport Care, DAF Warranty Plus and the organization behind it, we offer an extensive range of standard and optional services. With DAF MultiSupport, you can select one of the following four predefined service packages:
"With the new DAF Multisupport services we can go a step further, offering each customer the best solution!"
• Complete financial control: DAF MultiSupport service offers you a fixed price, tailored to the customer and agreed upon according to your repair and maintenance needs.
• Optimized vehicle performance: At your local DAF dealership, well-trained mechanics are familiar with every aspect of your truck, using only high-quality, genuine DAF parts. Your vehicles will be kept in optimal condition, reducing the risk of breakdowns and the costly after-effects of a delay.
• Maximum vehicle uptime: depending on your needs, vehicle usage, truck configuration and current technical inspections, your local representative will create an optimized maintenance program that best suits your vehicle and your usage. In the event of a breakdown or any other unexpected situation, you can confidently call on DAF ITS.
"A significant percentage of failures can be attributed to insufficient maintenance!"
• Higher resale value: DAF MultiSupport ensures the highest level of service for your vehicle. The value of maintenance and repairs carried out on your truck to DAF standards, using genuine DAF parts, is not only reflected in the increased reliability and durability of your vehicle, but will also be reflected in its higher resale value. DAF guarantees a higher residual value with the DAF MultiSupport package.
• Flexible offers: with the flexibility of the DAF MultiSupport service program and the quality of the organization behind it, we can offer the best solution to each customer.
• ITS assistance is not strictly limited to the vehicle. Help is also provided for trailers and superstructures.
• ITS support is not strictly limited to DAF vehicles. Support is also provided for other trucks, if needed.
• ITS assistance guarantees driver peace of mind, organizes payment guarantees, addresses other financial issues such as traffic fines and even helps in cases of driver illness on the route.
With DAF MultiSupport Care, DAF Warranty Plus and the organization behind it, we offer an extensive range of standard and optional services. With DAF MultiSupport, you can select one of the following four predefined service packages:
